Network Issues- Basic Tips

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When experiencing network activity loss, there are a few troubleshooting tricks you can attempt before having a technician come out to your location. Please attempt the following before calling CITE:

  • Disconnect and reconnect both ends of the ethernet cable.
  • Make sure you are not connected to Wifi instead of Ethernet.
  • Make note of the port number to give to CITE when you call in.

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Article ID: 3109
Created
Thu 12/14/23 4:43 PM
Modified
Wed 2/14/24 11:30 AM